Average Score (248 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

248 Ratings

4.7 Average

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  • Christopher D.04-02-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Friendly and capable team - excellent service

    04-02-2025

    THANK YOU ONCE AGAIN FOR YOUR BUSINESS

  • Crystal F.04-02-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Everyone that I encountered at the dealership was so nice to me. Asking to help in any way. I leased my second car with Chris Kelly who always takes the time to inform me and help me.

    04-02-2025

    On behalf of Chris and our entire team thank you for your business.

  • Kha H.03-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Kristine H.03-29-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    This dealership is pleasant to work with, answers their phone, returns phone calls and takes their time. Puente hills VW NEEDS some serious help. PHVW is Closer to my house but chose to drive extra 20+ mins to select GGVW for my service needs.

  • Mike A.03-29-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Noyyah W.03-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Tae K.03-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Henry G.03-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service advice was not punctual on follow up or call backs. Service experience resolved in 2 trips and still has not resolved my issue I’m still dealing with. I was told the service completed would resolve in fixing my issue with apple car play continue disconnecting. I have also been advised of a call back Thursday witch is today with a follow up and still have not received any updates to my concerns.

  • John T.03-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Great Sales staff. Transparent pricing and no games.

    03-29-2025

    ON BEHALF OF THE ENTIRE TEAM, THANK YOU FOR YOUR BUSINESS

  • Uwe G.03-26-2025

    TYPE:SalesMODEL:TaosYEAR:2025